William Weaver, Author at New Heights Research

Respondents unanimously expect spending on cybersecurity diligence to increase over the next 2-3 years. Most believe they will spend 11-20% more, but are only “moderately confident” in the effectiveness of their solutions.

Mother teaching her daughter about laptop

Education software services were an active segment coming out of 2022. Schools rely on software services not only for operations, but also for the many reporting compliance requirements established by government and accrediting bodies. Voice-of-the-customer (VoC) insights were particularly robust here, bolstered by New Height’s ability to leverage our own technology stack.

Business impact of COVID by primary industry

There were minor differences based on company size and geography. Larger companies and companies based in the U.S. southeast were slightly more likely to indicate a positive impact. However, the most striking difference observed was by respondent industry.

A percentage data showing 33% of surveyed SMBs reported a positive impact from COVID-19

33% of surveyed SMBs reported a positive impact from Covid. When most others struggled, what made them thrive? New Heights found out.

Old man holding a book and a machine partly holding his cup

The global market for cobots was estimated between $475mil (Statista) – $979mil (Fortune Business Insights) in 2020. However, the market for collaborative robots is in its infancy.

The Association for Corporate Growth’s Cleveland’s chapter sat down with New Heights Senior Consultant William Weaver. Watch the video.

Technology and software services kept us occupied through the end of 2021.

New Heights and other experts have observed bottle necks across the food production supply chain. However demand for new products and flavors remains strong.

Interestingly, many respondents noted that they “never” do traditional hobby activities such as collecting (~55% never do), crafting (~45% never do), and art (~40% never do).