Mother teaching her daughter about laptop

New Heights’ Q1 2023 Review

SaaS and consumer-focused projects kept us busy in the first part of the year, with a special focus on voice-of-the-customer ...
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Business impact of COVID by primary industry

The impacts of Covid19 on small-and-medium businesses (SMBs) varied significantly by industry

IT firms were most likely to have thrived during the pandemic, while business services experienced the most pain. New Heights’ ...
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A percentage data showing 33% of surveyed SMBs reported a positive impact from COVID-19

Riding the Wave: New Heights’ survey of Small-and-Medium Businesses, Winter 2021-22.

What can we learn from SMBs who thrived during the Covid Pandemic? What we did: New Heights surveyed a national ...
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A man creating a marketing strategy

New Heights’ Q4 2021 Review

Technology and software services kept us occupied through the end of 2021. Some highlights of our engagements included: Online marketing ...
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A lady eating candies smiling headshot

New Heights’ Q3 2021 Review

Food industry and consumer-focused businesses kept us busy through the summer. Some highlights of our engagements include... Food and beverage ...
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A carpenter on the job wearing a white helmet

New Heights’ Q2 2021 Review

New Heights conducted research and due diligence projects in a diverse set of markets in the first part of the ...
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2020 Year in Review on the white background

New Height’s 2020 Year in Review

With gratitude for our health – and appreciation for those whose sacrifices have enabled us to maintain some semblance of ...
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ACG Cleveland Member Profile Jack Lyden

New Heights’ Jack Lyden profiled by Association for Corporate Growth

New Heights Manager Jack Lyden is the subject of an ACG Cleveland member profile. Read about it here. When asked ...
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New Heights Research

Talking to customers was important before COVID-19. It’s even more important, now: New Heights’ 2020 Middle Market Survey

Key takeaways from New Heights’ 2020 Middle Market Survey on customer listening activities: 93% of respondents felt that active customer ...
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