Meet Our Team

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Bert Smyers

Managing Partner
Bert is the Founder of New Heights Research and is responsible for the firm’s management and strategic direction. Since co-founding New Heights in 2005, Bert has led engagements in numerous industries for clients of all types.

Bert’s professional expertise is grounded upon a prior two-decade career that spans investment banking, strategy and valuation consulting, and operations management. Before founding New Heights, Bert helped form and lead the Research and Analytics Group at PricewaterhouseCoopers.

Bert earned his MBA degree from the Harvard Business School and his undergraduate degree with a concentration in Government from Harvard College.

When not engaged in work activities, Bert enjoys spending time with his wife and three kids, playing tennis, and reading science fiction.
Kelly-Sieber

Kelly Sieber

Director
Kelly is Director of Administration and responsible for the firm’s finance and human resources activities as well as overseeing the day-to-day operations. Kelly manages the NHR consultant network, coordinates primary research logistics and supports the execution of project deliverables.

Kelly’s professional career spans over 25 years with vast experience in the industrial products, biotechnology, and security services industries. Prior to joining the New Heights team in 2014, she provided the leadership, strategic direction and operational management for the launching of a successful multi-state security agency.

Kelly graduated from Clarion University with a BS in Business Management and a MS in Management Technology from Carlow University.

When not engaged in work activities, Kelly enjoys spending time with family, reading, and walking with her four-legged friend Koda.
Will-Weaver

Will Weaver

Senior Consultant
Will is a Senior Consultant at New Heights Research and is responsible for project engagement and execution. He also oversees activities across project teams.

Will is a specialist in qualitative and quantitative research and analysis, with an emphasis on primary data gathering, synthesis, and narrative driven interpretation. When not applying these techniques in a business context, he has taught them at the university level at John Carroll University and Kent State University.

Will earned his Master of Applied Communication Theory & Methodology from Cleveland State University, and his BS in Communication from Loyola Marymount University, with concentrations in Psychology and Philosophy. He is currently working toward the completion of a doctorate in Communication and Information at Kent State University.

Outside of research, Will’s passions include pop culture, cooking, and polishing his ever-growing collection of guitars.
Jack-Lyden

Jack Lyden

Senior Associate
Jack is a Senior Associate at New Heights Research and is responsible for conducting industry and company research, data gathering and analysis, creating client-ready reports, and assisting with overall project management and execution.

Jack graduated with a Bachelor of Science in Business with a major in Finance from Miami University of Ohio.

When not engaged in work activities, Jack enjoys health and fitness, playing golf, and traveling.
Loreen-Rihani

Loreen Rihani

Associate
Loreen is an Associate at New Heights Research and is responsible for conducting industry and company research, gathering data and performing analysis, creating client-ready reports, and assisting with overall project management and execution.

Loreen graduated from The Pennsylvania State University with a Bachelor of Arts in Communications with a major in Public Relations and Advertising and minors in International Studies and Sociology. She is also conversational in Spanish and Arabic.

In her free time, Loreen enjoys spending time with her fiancé, trying new restaurants, and taking her dog on long walks and hikes.

Our Consultant Network

Sample Bio 1

15+ years’ experience in consulting. Seasoned in a myriad of sectors including restaurants, retail, wholesale, advertising, real estate, new-media, film, entertainment, and the arts. Consulting experience includes planning, strategy, operations, project management, general management, business development, business affairs, and asset management. Previous experience in high level roles such as Vice President and Chief Operating Officer.

Harvard Law School and Harvard Business School graduate. Juris Doctor and Master in Business Administration. One of six graduating students in the JD/MBA program.

Sample Bio 2

20+ years’ experience of project management and primary research. Seasoned in advising upon competitive strategy, acquisition due diligence, market opportunities and strategic planning. Strengths include gathering and analyzing in-depth primary source insights and secondary data to provide actionable intelligence and guidance on key business issues. Experience in various industries including consumer products, health care and pharma, high tech, manufacturing, insurance and financial services, and industrial services.

Masters in Market Research (combined degree: M.B.A and Library & Information Science) from San Jose State University, San Jose, California.

Sample Bio 3

Founder of a credit fund and a mortgage fund. Experience in roles as Chief Executive Officer, Managing Director, Partner, and Vice President of various corporations in the financial sector. Special expertise in alternative asset management, principle investing, restructuring, capital raising and fund formation. International experience with clients in Canada, Mexico, Brazil, the United Kingdom, and Germany.

Columbia University School of Law, JD and Harvard University, AB.

Sample Bio 4

Financial executive with global business experience and 18+ years’ experience in consulting. Core competencies include market identification, strategic planning, product development, P&L management, operations management, and global strategic alliances. Experience in roles as President, Co-Founder, and Managing Director in Financial and Real-Estate sectors.

Georgetown University Double Major in International Business & Finance, Cum Laude.

Join Our Team

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"The secret of our success is the people we recruit – and we’re looking for the best."

If you are interested in Applying for one of our Positions,
email us: apply@nh-r.com

INTERN ASSOCIATE
ASSOCIATE
CONTRACT MARKET RESEARCH CONSULTANT
INTERN ASSOCIATE

Job Requirements

  • Self-motivated and comfortable with on-the-job learning.
  • Adept at multi-tasking in a fast-paced environment as they may be assigned to concurrent projects with demanding timelines.
  • Superior critical thinking skills and a keen ability to synthesize a broad range of information and data types in order to generate “big picture” conclusions.
  • Strong interpersonal skills and an outgoing demeanor are essential as much of our primary research requires reaching out to people with whom we have no previous relationship.
  • “Above average” proficiency with Excel and PowerPoint is also a plus.
  • While not strict requirements, we also look for:
  • Demonstrated superior academic accomplishment: in the top half of their class from the most selective universities/colleges or the top quartile of other top tier colleges/universities. We are open to considering MBA interns as well. The level of responsibility assigned will be commensurate with each candidate’s experience.
  • Proven capability with quantitative analysis, often through significant course work in and exposure to quantitative/analytical fields such as engineering, statistics, quantitative sciences, math, or advanced economics.
  • Strong writing skills where the audience is composed of senior executives.
  • Prior business experience and understanding of business fundamentals.

Position Description

  • Appropriate for someone entering his/her senior year of college or someone who has had full-time professional work experience.
  • Interns are an important part of our team and are provided challenging work on critical projects working directly with our CEO, Partners, Principals and Associates.
  • Associate Interns contribute heavily to primary and secondary research efforts and will be responsible for some data synthesis and report drafting.
  • Additional responsibilities may include organizing the project start-up process and coordinating project logistics. Interns can expect to be assigned to 1-2 projects over the course of the internship.
  • Associate Interns will shadow full-time members of our team, participate in senior meetings and be given opportunities to personally and professionally connect with our partner group.
ASSOCIATE

Job Requirements

  • Background in business concepts: ability to read and evaluate P&L, balance sheet and cash flow statements
  • One or more years work experience in financial analysis (investment banking, consulting, accounting, investment
  • One or more years work experience in financial analysis (investment banking, consulting, accounting, investment research, etc.) is desirable, but may not be a strict requirement depending on the candidates other qualifications
  • Must have strong work ethic with willingness to work long hours
  • Strong proficiency in Excel
  • Ability to extract key points, apply business judgment and synthesize messages from multiple sources of information
  • Disciplined project management approach: consistently takes initiative and ownership, able to work independently, organizes, manages multiple priorities and meet deadlines
  • Meticulous attention to detail
  • Important personal qualities include: resourcefulness, responsibility, tenacity, self-confidence and a desire to grow and take on leadership roles. Strong interpersonal skills are a must.
  • Associates likely graduated from a top business school

Position Description

  • Integral part of the entrepreneurial team developing and growing our business.
  • Conduct industry and company research, run NHR’s underlying analytical valuation and benchmarking models, and be responsible for creating client-ready research products.
  • Associates will build their ability to assess industry attractiveness and the competitive position of specific companies, as well as honing their knowledge of financial measurement and valuation techniques.
  • Based on success in mastering the elements of company research and report writing, we expect Associates to quickly move into a team leader position where they will help NHR grow by managing a team of newer employees.
  • Associates may create client-ready research products and presentations and may also grow to interface directly with clients, help to gain additional clients, and assist in assessing and developing new businesses.
  • Associates will fill in as needed on a wide variety of roles associated with starting a successful and dynamic business.
CONTRACT MARKET RESEARCH CONSULTANT

Job Requirements

  • Our preferred core consultants typically have extensive strategy consulting experience as well as prior experience in conducting market interviews.
  • At times we also seek specific industry expertise for specific assignments and may not require prior consulting experience.
  • In all cases consultants must be professional, honest and willing to meet deadline commitments once agreed upon.

Position Description

  • Assist with conducting market research, largely market interviews, to support clients' investment and strategy decisions.
  • Researchers will be responsible for contacting market participants, scheduling interviews, conducting interviews, writing up notes and assisting in synthesis of findings as needed.
  • Work is project based. Each project typically lasts 2-8 weeks. Time commitments are flexible and vary from 15 hours/week to full time.
  • Typical consultants are professionals between career steps, individuals taking time away from full-time commitments for family reasons, and those pursuing start-ups or alternative careers who would like to supplement their income.
  • Location is not important within US as work is remote.