"From the start of our project to completion, New Heights came along side us as a partner and exceeded our expectations. They are easy to work with, responsive and listened to our needs and feedback. Their overall outreach strategy and quick turnaround time was exactly what we were looking for in a research partner. NHR met our deadlines and delivered us a report with impactful results that were easy to digest. We look forward to working with them again."
Rob Miller, Chief Customer Officer, Service Express https://serviceexpress.com/
“When we had the need for an in-depth market study, we interviewed three impressive organizations, and ultimately chose New Heights based on a combination of their demonstrated expertise, their reasonable pricing, and the warmth of their interactions with us. It just ‘felt right.’ We were beyond impressed with the results. Their process was thorough, required very little work on our end, and updates along the way were communicated clearly. From the beginning we had confidence we had selected the right team, and this sentiment was reinforced with every contact. The end product was above and beyond our expectations. It was clear that a team of extremely smart, capable, and dedicated people had been working very hard to deliver for us, as they not only delivered the data we were seeking, but applied very thoughtful analysis and insight, which ultimately helped us make a significant strategic decision. When the project was complete, we felt, hands down, that we would look to New Heights again when we have similar needs in the future, and will recommend them without hesitation to our colleagues.”
Mary Blaser, Director of Marketing and Business Development, Rite-Hite Environmental Enclosures Corporation https://www.ritehite.com/en/am
“We have used New Heights on several projects spanning several years. In each engagement, they have been extremely responsive to our needs and delivered an excellent work product within the requested timeline, even on short notice engagements. We also found them to be a good thought partner during these engagements.”
Mike Bidwell, CEO, Neighborly https://www.neighborlybrands.com/
“On behalf of the National Frame Building Association (NFBA) Board of Directors and association membership, it is our pleasure to share with you our satisfaction with the process and report generated for the NFBA: The Post-Frame Market Study. Upon approval of your competitive bid, your interaction with our sub-committee demonstrated your ability to weave unique insights into our strategic decision-making and report a deliverable plan. The task was significant as the Post Frame market is not cohesive or prone to deliver direct reporting of data for easy interpretation.
Your patience with the committee and responsiveness to the Industry’s needs was demonstrated throughout the process. Your diligence in reporting was necessary to keep the project on track and in budget. New Heights Research was able to quickly and clearly translate the many wants and needs of the project into Practical processes and reporting that simply did not exist.
Professionalism, coupled with a drive to serve the NFBA as a client, created a feeling that we are likely to work together well into the future. Please accept our sincere appreciation for a job well done. We would gladly recommend you and the NHR Team to any other organization in need of similar services."
Matt Greiner- NFBA President
Mark Billstrom - NFBA President Elect
Robyn Ommen - NFBA Secretary/Treasurer
Todd Carlson - NFBA Past President
Megan Miller - Executive Director https://www.nfba.org/