Expert Insights

"From the start of our project to completion, New Heights came along side us as a partner and exceeded our expectations. They are easy to work with, responsive and listened to our needs and feedback. Their overall outreach strategy and quick turnaround time was exactly what we were looking for in a research partner. NHR met our deadlines and delivered us a report with impactful results that were easy to digest. We look forward to working with them again."

Rob Miller

Chief Customer Officer, Service Express

“When we had the need for an in-depth market study, we interviewed three impressive organizations, and ultimately chose New Heights based on a combination of their demonstrated expertise, their reasonable pricing, and the warmth of their interactions with us. It just ‘felt right.’ We were beyond impressed with the results… which ultimately helped us make a significant strategic decision.”

Mary Blaser

Dir. of Marketing and Business Development, Rite-Hite Environmental Enclosures Corporation

“We have used New Heights on several projects spanning several years. In each engagement, they have been extremely responsive to our needs and delivered an excellent work product within the requested timeline, even on short notice engagements. We also found them to be a good thought partner during these engagements.”

Mike Bidwell

CEO, Neighborly

“Your interaction with our sub-Committee demonstrated your ability to weave unique insights into our strategic decision-making and report a deliverable plan… New Heights Research was able to quickly and clearly translate the many wants and needs of the project into practical processes and reporting that simply did not exist.”

Matt Greine

President, National Frame Building Association

Creating Successful Business Strategies Through Comprehensive Research

New Heights Research (NHR) is a boutique market research and consulting firm headquartered in Cleveland, OH. The company was founded in 2005 to meet the under-served and unmet research and consulting needs of firms across a variety of markets.

NHR supplies a diverse national client base with custom business intelligence and customer experience research in order to inform critical business decisions. We help firms identify, prioritize, and answer the key questions that accompany the evaluation of potential acquisitions/divestitures, strategy development, and other business initiatives.

We structure and execute focused primary and secondary research designed to offer actionable insight. The proprietary research we generate helps assess the validity of client hypotheses and drive decision-making. Each NHR project is custom designed to address the specific and unique business problems that each of our clients face.

EXPERT

We engage our Network of 1,000s of experts to deliver meaningful and actionable insights.

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INSIGHTS

We ask the right questions and listen carefully. We customize each engagement and dig into the data to find the answers.

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DELIVERED

We move quickly and with purpose. We understand and respect deadlines and work within them.

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We’ve got real-world, executive-level experience. With more than two decades performing research on companies and markets, we are the front line of experts aligned to help you.
We’ve conducted research into just about every major industry sector and quite a few micro-niches of each. Odds are, we’ve covered yours in some way and you’ll benefit accordingly.

We’ve got immediate access to the New Heights Network, a collection of sharp professionals, industry leaders and decision-makers that lend their two cents to support us in serving you. The benefit of this Network to you can be invaluable.
We find the folks outside of our Network that have the answers you need. We engage them in intelligent conversations so that, together, you and New Heights hear it from the source.
And we’ve done this hundreds of times, literally. We scope projects intelligently, based on years of project experience, so that you save time and money working with us.

We engage our Network of 1,000s of experts.